When will my order arrive?
Orders generally take 2-7 business days for fulfillment and do not include shipping. Shipping time via USPS is depending on the shipping method of your choice as follows:
- Flat Rate (Standard) (3-4 business days after fulfillment)
- Express (1-3 business days after fulfillment)
- Overnight (1 business day after fulfillment)
Where is my order confirmation?All customers get an automatic email sent to them after a purchase is made. If you did not get the email, please check your SPAM folder. You can also find your order information by creating a Custom Account with the same email address used at purchase.
All orders include a USPS tracking number in the shipping confirmation email that you receive, once the order has shipped. Please click the link in the email or go to www.usps.com and enter your tracking number to see where your order currently is in the shipping route. You can also find your order information by logging into or creating a Custom Account with the same email address used at purchase.
How can I track my order?
Where does my item ship from?
In the United States XR Apparel ships from Charlotte, North Carolina, and Los Angeles, California depending on the closest fulfillment center to the shipping location.
Worldwide fulfillment is also offered from one of XR Apparel's global printing partners closest to the shipping location.
Can I change the shipping address?
You must fill out a support ticket immediately by clicking HERE!
Wrong Shipping Address?
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).